Optical Technician

Optical Technician / Ophthalmic Assistant
Bradenton, FL
$25/hr
Temp with possibility of permanent placement

Position Summary:
 The Optical Technician / Ophthalmic Assistant plays a key role in delivering friendly, efficient, and professional care in a high-volume eye care setting. This position supports comprehensive eye care services by assisting with patient exams, preparing optical prescriptions, and handling administrative duties. The ideal candidate is customer-focused, detail-oriented, and adaptable to a dynamic healthcare environment.

Key Responsibilities

Clinical Support:

• Greet and assist patients to create a welcoming and professional environment
• Perform patient intake including history, visual acuity (VAs), extraocular movements (EOMs), pupil assessment, confrontation fields, intraocular pressures (IOPs), contact lens insertion/removal, and refraction
• Conduct diagnostic imaging and tests such as Fundus Photography and Optical Coherence Tomography (OCT)
• Assist provider during eye exams and with additional procedures as needed
• Prepare and maintain exam rooms and ensure patient charts are ready for provider review
• Accurately document all findings in patient records

Optical Services:

• Read and interpret spectacle and contact lens prescriptions
• Measure pupillary distances (PDs), fit frames, and perform lensometry
• Track and manage spectacle prescription orders and frame inventory
• Dispense and adjust eyeglasses and contact lenses per provider prescriptions
• Prepare, repair, and maintain eyeglasses as needed

Patient Service Representative Support:

• Answer incoming calls and assist or direct callers appropriately
• Explain services, hours of operation, and assist with patient scheduling and check-in/check-out
• Process referrals, authorizations, and insurance documentation
• Make appointment reminder calls and manage follow-ups
• Collect payments and assist with billing inquiries

Required Skills and Abilities

• Excellent communication and customer service skills
• Ability to multi-task and prioritize in a high-volume, fast-paced environment
• Strong attention to detail with critical thinking and problem-solving skills
• Professional demeanor and ability to maintain confidentiality
• Comfort using Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to follow safety protocols and contribute to a safe work environment

Qualifications

• High school diploma or GED required
• Minimum of 1 year experience in an optometric, ophthalmic, or medical office preferred
• Certification (COA, COT, COMT, CPO, CPOA) strongly preferred
• Proficient in Microsoft Office applications