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HVAC Dispatcher Charleston, SC

Charleston, SC

Order: 1812945
TempToFT

 

Busy heating and air company located in Charleston, SC has an immediate need for an experienced Dispatcher. The Dispatcher is responsible for coordinating and scheduling a team of field service technicians in a fast-paced service organization in the HVAC industry. The position is responsible for maintaining an organized daily work flow, working with company resources to respond to customer requests, and ensuring that company revenue goals are achieved.

 

Responsibilities and Duties:

 

  • Daily scheduling of field service technicians.

  • Direct interaction with customers in need of service.

  • Answer in-bound calls.

  • Make outbound calls to schedule service and solicit customers for future business.

  • Review service reports to ensure proper billing and field procedures.

  • Sort and classify service reports for entry into accounting software.

  • Maintain customer database.

 

 

This position is a great opportunity for someone with an interest in operations, customer service, or a future in management. Candidates must also have the following:

 

  • 3+ years of Successful Dispatch Experience.

  • 5+ years of Successful Customer Service Experience.

  • HVAC Exp A+.

  • Desire to achieve goals, both personal and professional.

 

 

For consideration:

 

1) Apply online

2) Call to schedule an interview 912-777-6127