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Counter Sales / Customer Service

Hilton Head Island, SC

Order: 1953296

We are seeking a dynamic and motivated individual for a temp to hire assignment with a successful building supply company in the Ridgeland/Okatie area.


This is a Counter Sales role and is a career-oriented position for the right candidate. Great customer service, an outgoing and friendly personality, and the ability to handle a busy and bustling environment are keys. This position will have the opportunity to grow into other areas of Sales and Marketing with the company.




  • Timely and accurately prepare quotes, purchase orders, and vendor order tracking on lumber and building supply products.

  • Provide support to Outside Sales Representatives, Contractors, and Homeowners.

  • Conduct root - cause analysis when there are discrepancies with quotes versus received goods.

  • Process returns and trouble-shoot orders

  • Timely and accurately process quotes to bids in system

  • Respond to requests about status of orders

  • Provide exemplary customer service experience at all times

  • Source and purchase special order products, as needed

  • Maintain payments, files and inventory

  • Promptly handle in person and phone customer requests

  • Promptly communicate any delays and/or backorders to customers and outside salesman

  • Function as an effective liaison between company and its customers

  • Assist other departments if necessary

  • Promote the Company’s Mission, Vision, and Values at all times.

  • Maintain personal integrity and a high level of professionalism with internal and external customers at all times




  • Highly motivated self - starter who shows initiative and a drive for excellence

  • Ability to work a flexible schedule including overtime if needed

  • Customer Service - 2 years minimum

  • Reliable transportation

  • Ability to pass a background check

  • Bilingual Spanish/English preferred