Elias & Co. Staffing is looking for an inside sales/parts counter customer service – for heavy equipment ground engaging wear parts order taking.
We are looking for a high preforming, energetic professional for our Inside Sales position. We primarily service the heavy equipment industry and are growing FAST, and we want to find a motivated individual to help service our customers.
Promptly and professionally answering all incoming phone calls
Refer new accounts to outside account exec and assist them to make sales
Develop and maintain a high level of product, market and industry knowledge
Ability to write well and have good overall communicative skills
Proficient at Microsoft Office
Quick learner with a good memory
Self-motivated & passionate with the ability to work effectively and efficiently in a Heavy Equipment industry environment.
Identify customer needs, sometimes coming up with a solution to their needs
Promoting our products and services
Order Taking (Big Portion of job - no cold calling)
Exceed customer expectations by providing a superior customer Experience
Be a team player: You should have the ability to work and motivate yourself independently while also working with teammates for the betterment of the team and company.
Exceptional written and verbal skills
Computer literate (Data entry/Microsoft products)
High school Education
Customer Service experience
Highly organized, able to Multi-task while delivering excellent customer service
Background in Heavy Equipment a BIG PLUS
Knowledge of Great Plains or Global Shop Software a Plus