San Jose, CA
Essential Functions & Responsibilities
The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed.
? Test server components to meet our qualified testing standards.
? Flashing of firmware on parts including motherboard, add-on cards, and storage devices.
? Diagnose defective servers and components to discover the root cause of issues.
? Assemble and disassemble hardware components.
? Communicate with multiple departments.
Knowledge, Skills and Abilities
? Familiarity with Spreadsheets, data entry, and formulas
? Ability to research and self-diagnose issues
? Understanding of computer components and accessories
? Ability to work various shifts, weekends, and overtime if needed
? Understanding of computer components and accessories
? Need to understand how to document and use excel spreadsheets
Competencies and Associated Knowledge, Skills and Abilities
Ability to work and communicate effectively with others in a diverse, multiethnic and multicultural work environment
Ability to work independently and collaboratively in a fast-paced, decentralized environment
Leadership:
? Mentor
? Set Goals
? Motivate Others
Initiative:
? Action Oriented
? Self-Starter
? Resourceful
Digital Literacy:
? Leverage technology
? Navigate online resources
? Potential networking
Technical Aptitude:
? Technical Ingenuity
? Application of Technology
? Innovative Thinking
Project Management:
? Plan & Organize
? Prioritize
? Implement Plan
Innovation and Creativity:
? Problem Solving
? Brainstorming
? Conceptualizing
Ability to Collaborate
? Establish Relations
? Share Ideas
? Build Trust
Verbal Communication:
? Articulate Ideas
? Interpersonal Skills
? Use Active Listening
? Create Succinct Messages
Written Communication:
? Create Succinct Messages
? Use Correct Grammar
? Use Appropriate Message Medium
Critical Thinking & Problem Solving:
? Research & Analysis
? Decision Making
? Communication
Quantitative Reasoning:
? Computational Fluency
? Quantitative Literacy
? Data Interpretation
Flexibility & Adaptability:
? Open to change
? Collaboration
? Inclusiveness
Teamwork & Collaboration:
? Establish Relations
? Share Ideas
? Build Trust
Professionalism & Work Ethic:
? Manage Time
? Focus on Customer
? Be Accountable
Global Fluency:
? Respect Diversity
? Inclusiveness
? Collaborate
Education & Experience
We have identified the following programs, experience, and knowledge that have helped others find success in this role at iXSystems. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career.
? 1-2 years of experience with hardware repair
? Experience with assembling and disassembling computer components
? Experience with firmware flashing of BIOS, IPMI, AOC and storage devices
? Experience with Windows, Linux, FreeBSD or other operating systems is a plus
? Experience with emailing and using Excel
? A combination of professional or educational experience (whether formal or informal) that affords you with the knowledge, skills, and abilities above
Starting: $25-$28
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