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Client Success Coordinator

San Diego, CA

Order: 47098

About:

Suna Solutions provides global staffing and consulting services for clients across North America. Originally established to provide business process outsourcing, and supply chain optimization, Suna Solutions has grown to provide human capital management services to complement our consulting roots. Whether your needs are permanent, temporary, or project related, the Suna Solutions team is ready to work for you. Visit www.suna.com.

 

Key Duties & Responsibilities:

  • Respond to client inquiries and support questions by phone and email (predominantly email)

  • Conduct basic client training over webex

  • Support members of the Client Success team in administrative duties

  • Create reports for clients

  • Put together PowerPoint slides for client presentations to be used by other Client success team members

  • Assist in managing special projects as needed

  • Help with data entry into Salesforce.com and other Lytx systems

  • Other duties as assigned

Education, Experience & Qualifications:

  • 1-2 year of professional experience preferred

  • Bachelor’s degree from a four-year college or university strongly preferred

  • Flexibility and adaptability in a fast-paced, constantly changing environment 

  • Self-starter, motivated and proactive

  • Quick learner

  • Enjoys supporting people (internal employees and clients)

  • Technical aptitude - can demonstrate familiarity with working with and learning other online systems, savvy with the internet

  • Needs to be flexible and can work with a variety of different people with different work styles

  • Team oriented

  • Strong organization skills, detail oriented, and ability to handle multiple tasks and assignments

  • Excellent verbal and written communication skills

  • Understanding of process flows and documentation is preferred

  • Proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)

  • Experience working with Salesforce.com is a plus

Evergent Group celebrates diversity and has an active diversity policy. Evergent Group is a proudly certified Disabled Veteran Business Enterprise and Minority Business Enterprise.

 

Qualified candidates with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

 

“To apply either visit our website or send your updated resume to “James Owsiany” at “jowsiany@suna.com”. Please reference the job title and location.