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Order Management Specialist

San Diego, CA

Order: 49668

 

Key Duties and Responsibilities:

? Works on problems related to non-standard ordering process and requests.

? Create, process, and review sales quotes and related contract documents, following department SLAs.

? Daily interaction with both internal and external clients.

? Partner with sales and other front-line teams to capture a complete picture of the order detail.

? Other duties as assigned.

Desired Experience and Qualifications:

? 2+ years of experience in a sales support, order administration, or other similar function.

? Experience with Salesforce.com or other CRM database program is required.

? Proven ability to effectively communicate and collaborate with internal and external contacts.

? Prior demonstration of a strong focus on customer service and a positive client experience.

? Strong business judgment with an ability to identify and independently resolve a variety of moderately complex

challenges

? The ability to work in a high volume, dynamic and fast paced environment making quick decisions.

? Demonstrated abilities and solid knowledge related to contract and order processing.

? Proficiency in Microsoft Office applications is highly desirable.

 

Evergent Group celebrates diversity and has an active diversity policy. Evergent Group is a proudly certified Disabled Veteran Business Enterprise and Minority Business Enterprise.

 

Qualified candidates with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

 

Candidates that are offered a position are required to pass pre-employment drug and background screening. Qualified candidates with criminal histories, are considered in a manner that is consistent with local, state and federal laws