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IT Business Analyst

Baltimore, MD

Order: 1729379

Immediate opportunity for an experienced Business Analyst to assist a government entity in Baltimore with the implementation of an instructional program and resource tool. The Business Analyst will be primarily responsible for implementing new business processes, increasing efficiency and productivity of existing business processes, and reducing operating costs of existing processes. The Business Analyst will achieve this by identifying problems, needs, and opportunities for improvement to help the organization achieve its goals. Ideal candidates will have prior experience working in education.


  • Analyze the business processes, procedures, organization structure, etc. in order to identify problems and determine solutions.

  • Solve operational and business process problems and refine the business model.

  • Determine how to improve existing business processes. Determine which tasks/steps to take to automate. Design the features of IT system and create functional specifications. Implement new features of the IT system.

  • Interact with the business organization representatives, including executive management, to understand the business process and the needs of the business.

  • Gather business requirements from identified project stakeholders identifying potential solutions to the problems posed by the business needs and requirements.

  • Translate the business requirements into functional requirements.

  • Create functional specifications for new systems which solve the given business problems.

  • Present solutions to business stakeholders and facilitate the iterative refinement of the system requirements.

  • Work with the development team to make sure the functional specifications are unambiguous.

  • Create test scenarios to verify the system.

  • Help scope projects and write use cases and system/technical specifications.

  • Document solutions, create documents and diagrams of the new system which specify system-user interactions, describing how data should flow through the system, and list the logical operations the new system must perform.



  • Graduation from an accredited college with a bachelor’s degree in Business or Public Administration, Computer Science, Communications or a related field.

  • Three years of experience as a business analyst or closely related experience in the analysis of information technology organizations and systems

  • Thorough knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems. Thorough knowledge of processes, methods, and techniques utilized to analyze and evaluate business operations.

  • Thorough knowledge of personal computer, Microsoft Office suite of tools including: Word, Excel, PowerPoint, Visio and Project.

  • Knowledge of programming concepts and the Systems Development Lifecycle (SDLC).

  • Outstanding analytical skills to properly interpret business processes and translate into application and operational requirements.

  • Ability to analyze data, documents, user input surveys and workflow to determine which course of action will correct the business problem.

  • Ability to create workable solutions to business problems.

  • Ability to serve as a liaison between developers and users, clients and companies, and management and IT.


For immediate consideration; please submit resume with salary requirements.