Immediate opportunity for experienced Collectors to join a reputable loan portfolio servicing agency’s Baltimore office. The Collections representative is responsible for making outbound collection calls to collect payments on past due accounts and negotiate payment plans if necessary. Ideal candidates will have experience collecting for the mortgage industry.
Complete collection call queues within the assigned time-frame
Negotiate workout plans and forbearance ...
We are currently in search of highly professional trainers to facilitate New Hire training in a high paced, high volume Inbound Call Center in Baltimore County. The Training Coordinator is responsible for conducting training to improve individual and organizational performance.
Prepare instructional programs in accordance with training or other course requirements and assemble materials to be presented
Teach assigned topics in accordance with approved curriculum...
Immediate career opportunities for experienced Customer Service professionals to join the team of a high volume call center in Baltimore City. Opportunities available for Bi-Lingual Spanish speaking professionals as well.
The Production Representative position is responsible for the timely addressing of customer correspondence ranging from new account applications to violation correspondence and payments. To achieve this, Production Representatives must be a master of prioritizing their wo...
Immediate career opportunities for experienced Customer Service professionals to join the team of a high-volume call center in Baltimore County. The Call Center Representative will be responsible for guiding customers through the enrollment process.
High School Diploma
Proficiency in Microsoft Office Suite (Word Excel)
Accurate Data Entry Skills
Articulate/Strong Communication Skills
Must Pass Criminal Background and Drug Screening
Immediate career opportunities for experienced Customer Service professionals to join the team of a high-volume call center in Southwest Baltimore. Opportunities available for Bi-Lingual Spanish speaking professionals as well. This experienced Customer Service Representative will assist customers with billing inquiries, general information, and payment processing.
Handle customer inbound calls to ensure customer satisfaction
Utilize job aids and tools to ensure ...