Communications Specialist

Order Type : Short Term

The Department of Public Safety Investigation Division is recruiting for the position of Safe2Tell Communications Specialist. The Communications Specialist position performs a variety of communications and administrative duties, including but not limited to: answering, receiving, vetting, calls and contacts through a telephone hotline, mobile application and the internet; communicating, and two way dialoging with individuals providing tips to an anonymous tip platform, inputting calls or dialog data into a software program; forwarding data to recipient(s), monitoring the status of tips forwarded to recipient(s), communicating with recipient(s) via the telephone, fax, email, etc.; maintaining records and files, planning, and preparation, composing and editing correspondence; data entry, office management, scheduling, as well as a variety of assigned projects and reports for staff and management. This position works closely with all Department of Public Safety employees, allied agencies, non-governmental agencies, community partners and citizens. Candidate must be willing and able to work shift work, holidays and weekends. Skills required: Basic/Intermediate computer skills Able to navigate through computer programs (non-descript), Typing skills, Able to hear while on phone, and see computer- system is non adaptable People and communication skills. Able to receive verbal information and type the information accurately and swiftly. Able to read and comprehend Confidentiality and training thereof, required Able to communicate with children in a non-biased manner. Able to work in a team, and accept constructive criticism. Additional: Must be able to pass a background check - No wants/warrants• Must have no visible tatoos (head/face, neck or hands- Must attend informational seminar with comprehension test Must be able to work Day shift and/or Swing shift and/or Graveyard shift for a 24/7/365 agency to include holidays and weekends Must pass the National Crime Information Center (NCIC) certification examination within six months of appointment and every two years thereafter as a condition of continuing employment

Pay Rate : 22.00