Elko, NV
Order: 1057548
Significant computer usage and knowledge is needed in taking and making calls (phones and radio) and entering information into call logs. Notifying, dispatching, tracking, and updating, appropriate departments, entities, and public for different traffic and weather situations. Filing and other general office work. The Manpower employee would start training at 40 hours per week for 4 weeks. After the training period, they can expect a minimum of 20 hours per week (nights and evenings and might include some daytime hours), with continued training,
Incumbents must be self-starters after initial training and receptive of ongoing changes and updates, as the Traffic Operations Center is constantly improving its functions. Center Operates in a 24/365 environment and facilitate the exchange of information required to maintain the safe and reliable operation of the state roadways while providing information to travelers; operate, control and conduct routine tests of traffic software, signs, and devices; record and track data; prepare reports; communicate with road crews. Law Enforcement, other agencies, and citizens to obtain, and disseminate, information.
Incumbents operate computer applications to remotely control signs and devices to reduce congestion; post public information regarding road conditions, construction and maintenance restrictions, and traffic impact events such as weather and emergency roadway incidents; review weather and traffic data and determine appropriate travel restrictions within geographical control points based on established guidelines and updated traffic operation plans.
Record and track data such as crew activities, service calls, road conditions, travel restrictions, events and weather; prepare charts, graphs, and tables using data reports from Nevada and surrounding states; assimilate date to operate the traffic operations system and prepare internal and external traffic reports and communicate road conditions; create and maintain spreadsheets, databases, and documents to track other related information.
Communicate with crews by radio, phone, and email to obtain and provide road information, to deploy personnel in response to highway incidents, and to monitor the activities of field personnel during emergency call-outs and during certain maintenance activities; identify and notify pertinent outside agency dispatchers of incidents and restore roadways and systems to normal operation after incidents; coordinate with other agencies of system failures and traffic impacts; confer with supervisors regarding information technology (IT) issues; maintain appropriate documentation for incidents, system failures, communications in compliance with national and State standards. Perform regular system diagnostics, facilitate basic system troubleshooting, identify system failures, and coordinate system repair.
Execute emergency operational capability plans to ensure continuity of the traffic center's functions as required, following the Incident Command System during significant events. Perform other related duties as assigned.
Qualifications
- Experience preferred but not necessary