Customer Support Specialist

As an essential business, we supply companies and organizations with the candidates they need to serve customers and keep operations running. The health and safety of Miller Staffing employees continue to be our top priority, and we have implemented numerous changes to our normal operating policies in response to COVID-19.

Customer Service is the heartbeat of all companies. We depend on our Call Center employees to serve clients customers and fulfill our promise of reliability.

Position Responsibilities

• Guide and process customer orders and inquiries in a fast-paced environment.

• Communicate with customers via phone, email and chat.

• Solve customer problems and find best possible solutions.

• Provide knowledgeable answers to questions about products, pricing and availability.

• Respond to shipping inquiries and answer order status questions.

• Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements

• Desire to provide the best possible experience for our customers.

• Thrive in a fast-paced environment with coaching support.

• Dedicated to excellent attendance.