Rancho Mirage, CA
Our client, an insurance agency, is seeking a detail-oriented and personable Front Desk Office Assistant to keep them organized. Your main responsibility will be supporting agents by taking phone calls, checking emails, and directing customer inquiries to the appropriate department. You will also help process paperwork and schedule appointments so their clients get the best service they can provide. You must be an organized professional who brings a positive, problem-solving energy to the office.
DUTIES/RESPONSIBILITIES/SKILLS:
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Answer phone calls and emails from customers promptly and direct inquiries to the appropriate department to ensure client satisfaction
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Greet clients/visitors
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Take payments
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Complete administrative tasks, such as filing paperwork and distributing office mail, to help office run smoothly
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Schedule appointments
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Update database regularly to make sure current customer information is readily available
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Must be computer savvy
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Knowledge of Microsoft Office (Word, Excel)
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Knowledge of Salesforce a plus
Full-time: Monday – Friday from 8:45 am to 5:15 pm
Pay = $18-20/hr