LA CROSSE, WI
Order: 1010217
Financial Recovery Specialist - Conveniently Accessible by Bus Route
Are you ready to transform debt recovery into a rewarding career? Every interaction is a chance for financial recovery, and we're looking for resilient individuals passionate about making a meaningful impact.
Position Details:
- Work-Life Balance: Full-time and Part-time positions available
- Location Advantage: Conveniently accessible via the bus route
- Office Setting: Join our team in a comfortable office environment
- Flexible Schedule: Enjoy a schedule that fits your lifestyle (Lots of options including 8A-5P, 9A-6P, 10A-7P or part-time hours)
- Competitive Compensation: $15/hr
Key Responsibilities:
- Engage with consumers to review account information, answer inquiries, process payments, and establish payment plans.
- Manage inbound and outbound calls using an advanced dialer system.
- Respond promptly to consumer inquiries and requests via phone or electronic communication.
- Collaborate with team members to address consumer questions and concerns.
- Review and assign accounts to appropriate work queues, ensuring seamless processes.
- Enter detailed notes into computer systems, following up with consumers as needed.
- Communicate effectively with internal departments to enhance workflow efficiency.
Qualifications:
- Previous experience in sales, customer service, and/or call center environments is required.
- Previous collection experience is advantageous.
- Basic knowledge of health insurance is preferred.
- Highly motivated and goal-oriented individuals are encouraged to apply.
- Superior communication skills are a must.
- Compliance with FDCPA and HIPAA regulations is essential.
Embark on a journey where every interaction is an opportunity for financial recovery! Apply now to be a part of our team and make a lasting impact on individuals' financial well-being. Your expertise can be the key to unlocking a brighter financial future for our clients!
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