Customer Service Representative

Customer Service Rep

Are you a people person with a knack for numbers and a little grease under your fingernails? We're looking for a detail-oriented Customer Service Representative to join our client’s team. This role is perfect for someone who thrives on helping customers while supporting our back-office operations with essential administrative and light accounting tasks.

Position – Customer Service Representative

Job Location – Campbellsport, WI

Starting Date – ASAP

Employment Term – Temp to hire

Employment Type – Full time

Work Hours (Shift) –  1st shift

Starting Pay – $18 per hour +

Required Experience – At least 2 years of experience

As a Customer Service Representative, you'll be the first point of contact for our customers, handling inquiries, processing orders, and ensuring a positive experience. A significant part of this role involves balancing customer needs with administrative accuracy.

Responsibilities

• Customer Support: Respond to customer calls, emails, and online inquiries promptly and professionally, resolving issues efficiently.
• Administrative Support: Process orders, manage customer accounts, and maintain accurate records.
• Light Accounting Tasks: Assist the finance department with tasks such as invoice processing, verifying payment accuracy, basic data entry for receivables/payables, and generating simple financial reports.
• Technical Assistance (A Plus!): Provide basic troubleshooting or information regarding our small engine products (e.g., mowers, generators, power tools).

Qualifications 

• Experience: Proven experience in a Customer Service role.
• Accounting Aptitude: Familiarity with basic accounting principles (e.g., debits/credits, understanding of an invoice) or previous experience in an administrative/bookkeeping capacity.
• Microsoft Office Proficiency: Excellent working knowledge of Microsoft Excel for data manipulation and reporting, as well as strong skills in Word and Outlook.
• Communication: Exceptional verbal and written communication skills.
• Bonus Knowledge: Practical knowledge or hands-on experience with small engines (repair, maintenance, or sales) is a significant advantage.

 Please send your resume to fonddulac@seekcareers.com . Call/text 920-924-7886 or apply online at www.seekcareers.com.

Keywords: customer service, accounting assistant, office clerical

About SEEK Careers/Staffing

You are a person with unique skills, experience and education.  When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc.  Since 1971, our professional staffing consultants have been Servicing Your Success®.  You’ll find that the process is thorough and that your experience is personalized. 

SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

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