Customer Service Representative

Position – Customer Service Representative

Job Location – Jefferson, WI

Starting Date – Immediate

Employment Term – Temp-to-Hire

Employment Type – Full-Time

Work Hours (Shift) – 3rd Shift (10:30pm – 7:00am)

Starting Pay – $21 per hour

Benefits – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus

Required Education – High School Diploma/GED

Required Experience – At least 2 years of experience

Responsibilities

• Acts as dispatcher/liaison between customer trucks and warehouse for account administration, customer, and office for invoicing and credit changes

• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records

• Assures proper invoicing of accounts by verifying computer-generated invoices

• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors

• Schedule loads as required

• Maintain updated reports to ensure all loads are empty and closed

• Resolve refused product, over, short and damaged (OS&D) orders

Qualifications

• Ability to work in a fast paced environment

• Ability to handle multiple tasks at the same time

• Flexibility and initiative

• Experience working with challenging customers

• Excellent communication skills

• Strong problem solving skills

Please send your resume to Watertown@seekcareers.com. Call 920-261-1444 or apply online at www.seekcareers.com.

Keywords: Dispatcher, CSR, Customer Service, Trucking, Truck Driving, Warehouse

About SEEK Careers/Staffing

You are a person with unique skills, experience and education.  When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®.  You’ll find that the process is thorough and that your experience is personalized.

SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

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