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Bilingual Optional Tour Operations Associate

Honolulu, HI

Order: 1193726

Job Title: Bilingual (Japanese) Optional Tour Operations Associate

Industry: Tourism

Duration: Direct Hire

Hours: 5 days a week, weekend and holiday work required. Hours vary from 8:00AM - 5:00PM and 9:00AM - 6:00PM, occasional OT required

Location: Waikiki

Parking: Not Provided

Pay Rate: $13.00/hour -14.00/hour, BOE


This Japanese owned organization is a formidable leader in Hawaii’s travel industry. Ranked within the Top 25 for Hawai’i biggest companies by Hawaii Business Magazine and recipient of Blue Planet Foundation’s Honua Award for promoting clean transportation in Hawaii’s tourism industry. In search of multilingual persons that hold a passion for bridging Hawaii’s ‘Aloha’ culture and high quality of service to offer visitor’s a memorable time in paradise.   



  • This position will assist in the Destination Products and Services Division 

  • Ensures that all customer option reservation information is communicated between the agent, the customer and the respective tour vendor

  • Prepares final printouts of tours and communicates but email, phone and fax to vendors

  • Makes bookings

  • Prepares dispatch sheets, obtains flight information from airlines, relays information to vendors for one-day island tours

  • Communicates information with agent’s reservations and assists hotel and operations staff regarding optional tours and system inputting

  • Makes gourmet coupon bookings

  • Inputs data in in-house computer systems for future, last minute, and past optional tour reservations.

  • Other duties as assigned



  • Must be bilingual in Japanese and English; speaking, reading and writing

  • Previous administrative support experience

  • Must have good communication skills



ID# 1193726


All offers are contingent upon the successful completion of background and reference checks. In addition, the following health screens are required:


Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions.  Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions. #SSOH


Why work with Staffing Solutions of Hawaii:

  • We are a local, award winning, and growing privately owned agency in business for 25 years

  • Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

  • We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

  • We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!


We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.