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Program Assistant

Honolulu, HI

Order: 1278159

Job Title: Program Assistant

Industry: Non-Profit

Duration: Temp-to-Hire

Hours: Full Time, Monday – Friday, 8:00AM– 4:30PM

Location: Honolulu, HI

Parking: Provided

Pay Rate: $13.33/hour (Negotiable)


This organization is a local nonprofit that aims to connect individuals, families, and organizations with essential human and material resources. They are looking for passionate and hardworking individuals to help carry out their mission to develop community self-sufficiency and resilience by providing guidance, household goods and opportunities for empowerment and connection here in Hawaii.



  • Provide administrative and clerical support to the Representative Payee (Rep Payee) program

  • Establish and maintain efficient methods of office management and ensure the highest level of service to all Rep Payee consumers, consistent to the overall purpose of the company and the Social Security Administration

  • Comply with company code of ethics, confidentiality practices, HIPAA, Safety and all other policies and procedures

  • Greet and announce visitors to include; answering of incoming phone lines, monitoring of visitors and reports any unusual guests or situations, in a timely manner

  • Ensure that all visitors sign in and out and are met at the reception area

  • Receive and screen incoming telephone calls, routing message(s) to appropriate point of contacts

  • Provide routine information and directs callers and visitors to the appropriate source

  • Perform basic administrative duties to include but not limited to; making copies, faxing documents to various agencies, shredding, receiving daily mail and processing outgoing mail.

  • Maintain clinical and organizational filing systems, client documentation(s) report(s) and memos

  • Sorts, organize and file client chart in a timely manner and with accuracy

  • Provide efficient and effective data entry as required to also include calculations of consumer receipts for reconciliation and auditing purposes

  • Compose correspondence, upon request from Rep Payee staff.

  • Obtain required documents for the Rep Payee program for client charts to meet QM chart reviews, or other duties as assigned.

  • Assist the Representative Payee Supervisor and Rep Payee staff with reporting changes to Social Security Administration, or other duties as assigned

  • Provide appropriate client information to various agencies in accordance with confidentiality laws and practices

  • Assist in the collection of programs specific outcomes criteria as requested by the Representative Payee Supervisor, including but not limited to; RP Monthly Budgets, RP Managing Your Money, RP Weekly Expense, RP Individual Saving Goals, RP Change of Events, and changes in status related to SSA/SSI., and other duties as assigned

  • Provide the linkage among the DIVISION client, CBCM, Ohana (CCS), CMHC, VA, POS providers, and the Social Security Administration

  • Assist the Representative Payee Supervisor with Rep Payee referrals from CM agencies, calling and faxing documents as needed

  • Provide reports to Representative Payee Supervisor, as requested

  • Establish and maintain cooperative and productive work relationships

  • Assume additional related responsibilities as assigned by the Representative Payee Supervisor



  • High School Diploma or equivalent; Associate Degree preferred

  • 1 to 1-½ years of customer service and/or administrative experience.

  • Experience working in the human services field with diverse populations, preferred

  • Must be comfortable working with customers from all socioeconomic backgrounds

  • Must be able to communicate effectively both orally and in writing in the English language; giving instructions or directions to others and seeking information from a variety of sources.

  • Working knowledge of Windows computer programs including database programs such as Excel

  • Ability to type 50 wpm and ability to use 10-key by touch

  • Ability to work under pressure and with a variety of people

  • Valid Driver’s license and willingness to use properly insured personal vehicle

  • TB clearance

  • First Aid/CPR/CPI certified

  • Clean traffic abstract

  • Professional in demeanor and speech


ID# 1278159


All offers are contingent upon the successful completion of background and reference checks.


Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions. #SSOH


Why work with Staffing Solutions of Hawaii:

  • We are a local, award winning, and growing privately owned agency in business for 25 years

  • Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

  • We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

  • We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!


We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.