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Workers Compensation Collector/Admin

Aiea, HI

Order: 1280323

Job Title: Workers’ Compensation Collector/Admin

Industry: Medical Equipment Supplier

Duration: Temp-to-Hire

Hours: Monday – Friday, 8:30AM – 5:00PM

Location: Aiea, HI

Parking: Provided

Pay Rate: $15.00 - $18.00/hour, Based on Experience


Note: Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions of Hawaii.



  • Respond to correspondence from insurance carriers or adjusters to facilitate payment

  • Follow-up on unpaid/underpaid claims. Creating appeals ensuring that all appeals processes are followed to obtaining full reimbursement

  • Actively follow up and collect claims, including resolution of any billing errors assigned following established procedures

  • Assist WC Account Specialist with generation of new orders

  • Assist with ordering product needed to fulfill the WC Order

  • Perform any other tasks assigned by management

  • Prepare any necessary documentation, including the use of electronic signature program

  • Work independently from assigned work lists



  • Ability to work with adjusters, insurance companies and attorneys to resolve claims to maximize reimbursement

  • Ability to research state legal codes & regulations for Worker’s Compensation in Hawaii

  • Proven problem-solving skills and excellent communication skills

  • Excellent customer service and telephone etiquette skills

  • Strong understanding of WC billing and collections

  • Employee Paid Services knowledge a plus

  • Knowledge of the State of Hawaii Workers’ Comp. Laws and Regulations a plus

  • Ability to file Appeals

  • High-energy, self-motivated, and performance-driven

  • Strong Organizational skills, attention to details

  • Working knowledge of the insurance industry and medical terminology

  • Knowledge of Excel and Word

  • Ability to work in a team environment

  • Knowledge of Brightree preferred


ID# 1280323


All offers are contingent upon the successful completion of background and reference checks. In addition, the following health screens are required:


Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions.


Staffing Solutions of Hawaii:

Staffing Solutions of Hawaii is a local, award winning, and growing privately owned agency in Oahu. For more than 20 years, our personal approach to building our relationships with renowned companies ensures our employees enjoy competitive pay, stimulating careers and assignments, and excellent growth opportunities, with the chance for it to turn into full-time employment!


We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.