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Patient Service Representative

Honolulu, HI

Order: 1283541

Job Title: Patient Service Representative

Industry: Healthcare

Duration: Temporary, 6/10/19 – 8/30/2019

Hours: Monday, Tuesday, Wednesday, Friday, and Saturday. Staggered Shifts, 8:00AM – 5:30PM

Location: Honolulu, HI

Parking: Not Provided

Pay Rate: $15.00 - $20.00/hour


This organization is one of the oldest nonprofit healthcare serving Hawaii and the Pacific with four hospitals and 70 health centers and labs.



  • Answering and triaging calls

  • Obtaining medical records from referring providers

  • Scheduling

  • Insurance verification and eligibility

  • Point of service payment collection



  • Experience with billing, insurance claims

  • Oncology Outpatient experience is helpful, not required

  • Detail oriented with good interpersonal and superior customer service skills

  • Requires medical office knowledge and ability to input data accurately in computer system

  • Obtains current patient information from established and new patients

  • Accurately pre-screens medical records and obtains medical records

  • Demonstrates ability to collect office charges, and accurately manages cash drawer

  • Schedules appointments and pre-registration and insurance verification

  • Ability to multi-task, and displays strong organizational and time management skills

  • Scans information in EMR

  • Adheres to patient confidentiality per QHS policies and procedures

  • Willing to cover other outpatient oncology department (e.g. Cancer Center and Head and Neck Institute, if appropriate)


ID# 1283541


All offers are contingent upon the successful completion of background and reference checks. In addition, the following health screens are required:

  • 2-Step TB Test

  • Drug Test


Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions of Hawaii. #SSOH


Why work with Staffing Solutions of Hawaii:

  • We are a local, award winning, and growing privately owned agency in business for 25 years

  • Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

  • We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

  • We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!


We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.