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Customer Service Specialist

Honolulu, HI

Order: 1284562
TempToFT

Job Title: Customer Service Specialist

Industry: Non-Profit

Duration: Temp-to-Hire

Hours: Monday – Friday, 8:00am – 4:30pm

Location: Honolulu, HI

Parking: Provided

Pay Rate: $12.00/hour

 

This organization is a local nonprofit that aims to connect individuals, families, and organizations with essential human and material resources. They are looking for passionate and hardworking individuals to help carry out their mission to develop community self-sufficiency and resilience by providing guidance, household goods and opportunities for empowerment and connection here in Hawaii.

 

Description:

  • Provided general office and high volume dispatching support to the Bilingual Access Line

  • To comply with company code of ethics, confidentiality practices, HIPAA, safety and all other policies and procedures.

 

Requirements:

  • High School diploma or equivalent

  • One year of customer service experience in call center highly preferred

  • Must be accurate, able to learn quick, multi-task,and be detailed oriented

  • Handle a fast paced/high volume environment

  • Be attentive to details in an environment to coordinate assignments that relate to healthcare, education, legal and court situations

  • Data entry experience utilizing MS Word, Excel and/or Access

  • Excellent administrative and organizational skills

  • A willingness to serve the community and a good, positive attitude are also important attributes of character.

  • Working knowledge of word processing programs & standard office practices and procedures

  • Ability to effectively work with culturally diverse population of people, i.e. communicate ideas and ask questions

  • Capable of working under pressure and with a variety of people

  • Ability to handle complaints and unpleasant customers

  • Knowledge of policies and procedures related to customer service preferred

 

 

ID# 1284562

 

All offers are contingent upon the successful completion of background and reference checks.

 

Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions. #SSOH

 

Why work with Staffing Solutions of Hawaii:

  • We are a local, award winning, and growing privately owned agency in business for 25 years

  • Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

  • We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

  • We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!

 

We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.