Lihue, HI
Job Title: Case and Contact Monitoring Specialists (Contact Tracing)
Industry: Government
Duration: Temporary Pending Extension
Hours: Monday - Friday, 8:00 am – 4:30 pm
Location: Lihue, HI
Parking: Not Provided
Pay Rate: $25.000/hour
Description:
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Provide COVID-19 disease and transmission education and guidance
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Enter data into MAVEN via COVID-19 Case / Contact Monitoring Wizard
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Collect information on signs and symptoms of COVID-19, underlying health conditions, daily activities, and changes to living arrangements or other factors potentially impacting isolation adherence
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Provide recommendations related to self-isolation or self-quarantine
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Review daily monitoring procedures
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Conduct daily monitoring during self-isolation or self-quarantine —temperature, signs/symptoms, use of fever-reducing medications—via telephone until individual’s isolation or quarantine period has ended.
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Determine if referral for support services is required to support self-isolate
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Refer to healthcare and social services, as indicated
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Other administrative tasks as assigned
Requirements:
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Prior experience in community outreach or customer service is preferred
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Strong computer, phone, customer service, and communication (written and verbal) skills are preferred
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Ability to wear Personal Protective Equipment and practice social distancing of at least 6 feet apart when appropriate
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Ability to work in a fast-paced environment and multi-task
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Must be proficient in keyboarding, grammar, and spelling
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Must meet all health requirements, including TB and drug screen
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Must pass a criminal background check