Home Care Representative Associate

Job Title: Home Care Representative Associate

Industry: Healthcare

Duration: Temp-Hire

Hours: Full-Time, Monday - Friday, 8:00 AM – 4:30 PM

Location: Honolulu, HI

Parking: Street parking available; or $8.00/day

Pay: $14.50/hour

This nonprofit company specializes in home care services, health and wellness for local families throughout Hawai’i. Friendly, laid-back culture and passionate towards fostering an environment for physical, emotional, and social well-being at home and in the workplace.

Description:

• The Home Care Representative Associate assists the Home Care Representatives to facilitate referrals for Medicare Certified home care services to ensure appropriate continuity of patient care.

• Collaborates and assists internal and external customers to provide a comprehensive referral for clinicians.

• Performs data entry functions.

• Communicates both in person and over the phone with customers, including but not limited to co-workers in other departments, patients and families, and referral sources.

• Operates office equipment including computer, telephone, copier, and facsimile machine/server.

• Assists with the electronic referral intake process.

• Maintains current knowledge regarding insurance coverage guidelines for home health services.  Obtains prior authorization, or starts the process as required, to initiate care.

• Attends staff meetings, professional service meetings, and participates in staff development activities and workshops as required.

• Performs other duties as assigned.

Requirements:

• Two (2) year work experience in a healthcare office environment.

• One (1) year work experience in a home care organization.

• High school diploma and/or higher education including certification(s) in healthcare or medical assisting programs.

• Associates degree in health care field is preferred.

• Valid drivers license, vehicle, vehicle insurance as required by state law.

• Must have current TB clearance.

• Must have knowledge in medical terminology.

• Ability to be accurate and meticulous when completing assignments.

• Ability to problem solve quickly and efficiently.

• Skill in identifying problems.

• Ability to interpret, adapt and apply guidelines and procedures.

• Ability to react calmly and effectively in emergency situations.

• Ability to communicate clearly.

• Must be fully Covid-19 vaccinated by 10/01/21. Those with eligible medical and religious exemptions will have to be tested regularly. Those details are still being finalized

ID# 1561780

All offers are contingent upon the successful completion of background and reference checks. In addition, the following health screens are required:

• Must show proof of being fully vaccinated against COVID-19 unless a reasonable accommodation is approved. If partially vaccinated, or approved for a vaccine exemption, employees must comply by submitting weekly negative test results from an approved COVID-19 test (PCR or NAAT).

Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions. #SSOH

Why work with Staffing Solutions of Hawaii:

1. We are a local, award winning, and growing privately owned agency in business for 25 years

2. Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

3. We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

4. We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!

We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.