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IT Infrastructure Manager

Honolulu, HI

Order: 1605158
DirectHire

Job Title: IT Infrastructure Manager

Industry: Food Distribution

Duration: Direct Hire

Hours: Monday – Friday 8:00am – 5:00pm

Location: Honolulu, Hawaii

Parking: Not Provided

Pay Rate: $80K – 110K Annual Salary

 

This well-established local company, pride themselves in being the ‘Distributor of Choice’ and recipients of “Innovative Business Performer of the Year Award”.  Upon hire they offer medical, dental, life insurance, and 401k –matching, and overtime opportunities.

 

Position Summary Description: The IT Infrastructure Manager is responsible for the planning, development, and maintenance of information systems, including but not limited to network, servers, helpdesk, hardware and software administration and support. Hires, trains, and manages a team of server and network administrators, and helpdesk technicians. Researches and recommends technology decisions, to executive leaders and oversees implementation. Provides guidance and advice to executive leaders regarding IT matters to achieve business strategies.

 

Description:

  • Responsible for the planning, analysis, recommendation, implementation of additions, deletions, and major modifications to the support infrastructure.

  • Manages the administration and maintenance of the company’s infrastructure, including LAN and WAN, VMware environment, and storage infrastructure.

  • Defines technical, operations, and network management IP-platform support solutions to meet partner requirements and then directs internal (and external, if necessary) resources to successful and timely presentation of the required solution elements.

  • Manages troubleshooting, system backups, archiving, and disaster recovery and provides expert support when necessary.

  • Responsible for managing all help desk activities and assists with or responds to escalated help desk issues in a timely manner.

  • Manages the purchasing of software, hardware and other IT supplies and ensures that company assets are maintained responsibly.

  • Manages, develops, and implements infrastructure security and provides direction and support of security policies and practices.

  • Assists in finding new vendors and working directly with the vendors and their teams on major projects.

  • Assists in the project management and reporting on of major projects and initiatives.

  • Develops relationships with other internal departments and meets with individuals to understand how IT can support company and department objectives.

  • Remains at the forefront of emerging industry practices and manages the process of innovative change effectively.

Other Duties and Responsibilities:

  • Expected to have extensive experience in virtualization, servers and storage, telephony, Office 365, and IP network solutions. Provide consultation to other department managers and their staff in IT requirements.

  • Includes staff in planning, decision-making, facilitating and process improvement; develops subordinates’ skills and encourages career growth through mentoring and leading by example; solicits and applies customer feedback (internal and external); improves processes, products and services. Understands and supports teamwork throughout the organization. Prepares annual performance evaluations of staff and address performance issues.

  • Performs similar and related duties as assigned by supervisor.

  • Uses the Company’s Mission/Vision Statements and Core Values as their guiding principles.

Supervisory Responsibilities:

  • Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; counseling employees, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

  • Direct reports to include Systems Administrator, Network Administrator, Desktop Technician, and Help Desk Technicians.

 

Requirements:

  • Bachelor’s Degree in Computer Science, Engineering, Business Administration or related field or equivalent work experience and professional certifications.

  • Six years of IT experience in Systems/Networking, 3 to 5 years of IT Management Experience, Food Service Industry or warehouse experience preferred.

  • Microsoft, Cisco, VMware, CompTIA, and other related certifications preferred. 

 

All offers are contingent upon the successful completion of background and reference checks. In addition, the following health screens are required:

  •  Must show proof of being fully vaccinated against COVID-19 unless a reasonable accommodation is approved. If partially vaccinated, or approved for a vaccine exemption, employees must comply by submitting weekly negative test results from an approved COVID-19 test (PCR or NAAT).

 

Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions.  Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions.#SSOH

 

Why work with Staffing Solutions of Hawaii:

· We are a local, award winning, and growing privately owned agency in business for 25 years

· Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

· We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

· We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!

 

We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.