Service Associate

Job Title: Service Associate

Industry: Non-Profit

Duration: Temporary, ASAP – 3 months w/ possible extension

Hours: Full-time, Monday – Friday, 8AM – 4:30PM (30 min unpaid lunch)

Location: Honolulu, HI

Parking: Not Provided

Pay Rate: $18.00/hour

This organization is a local nonprofit that aims to connect individuals, families, and organizations with essential human and material resources. They are looking for passionate and hardworking individuals to help carry out their mission to develop community self-sufficiency and resilience by providing guidance, household goods and opportunities for empowerment and connection here in Hawaii.

Description:

• Process EAP & CCH applications

  • determine eligibility based on information provided on application

  • follow up to confirm/clarify information, and request for supporting documents

• Provide clerical support for EAP and CCH Programs, which includes but may not be limited to

  • answering phone calls

  • redirecting calls from the main agency phone lines

  • retrieving voicemails

  • follow up with clients applying for EAP or case workers regarding CCH referrals

  • data entry

  • typing documents in word and excel

  • filing

  • processing forms

  • photocopying

  • faxing

  • mailing

  • shredding

  • distributing documents

Requirements:

• Must be able to communicate clearly and effectively.

• Be detailed oriented and organized

• Reception experience (direct interface and telephone skills)

• Be able to work well under pressure, heavy workloads.

• Microsoft Word, excel, outlook experience

• Previous clerical experience are highly preferred

• Must be comfortable navigating through various database applications

• Ability to learn new tasks quickly and retain information

• Must be self-directed and work well under tight deadlines

• Demonstrate initiative and handle tasks without constant supervision

• Must be able to meet strict deadlines

ID# 1633694

All offers are contingent upon the successful completion of background and reference checks. In addition, the following health screens are required:

• Must show proof of being fully vaccinated against COVID-19 unless a reasonable accommodation is approved. If partially vaccinated, or approved for a vaccine exemption, employees must comply by submitting weekly negative test results from an approved COVID-19 test (PCR or NAAT).

Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions. #SSOH

Why work with Staffing Solutions of Hawaii:

• We are a local, award winning, and growing privately owned agency in business for 25 years

• Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

• We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

• We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!

We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.