Preventive Care Advocate II Representative

Job Title: Preventive Care Advocate II Representative

Industry: Healthcare

Duration: Temporary, ASAP through 12/29/2023 w/possible extension

Hours: Full-time, Monday – Friday, 8:00AM – 5:00PM

Location: Hybrid (in-office and remote) Kapolei, HI

Parking: Street parking in area

Pay Rate: $13.00 – $16.00/hour

This organization is headquartered on Oahu, and houses locations in Honolulu, Pearl City, Kapolei, and on outer islands (Maui, Big Island –Kona, Hilo, and Kauai). They pride themselves in being the most experienced health plan in the state, covering more than half of Hawaii’s population. They provide a family-knit work culture, are open to training and permanent employees have access to features such as lanai, indoor gym, and credit union.

Position Summary:

The Preventative Care Advocate II Representative will support office and practice transformation in improving workflows, tools and processes. Works directly with Physician Organization and Physicians to provide support in provider appointment adherence and encourage members to see their physician to help manage their overall healthcare. Qualified candidates possess strong computer skills who is able to multi-task.

Description:

• Provide support to the provider appointment adherence.

• Assist PCP office and focus on quality measures that directly impact their panel management.

• Engage Providers and their office staff by building relationships and trust.

• Support office and practice transformation in improving workflows, tools and processes

• Works internally with Integrated Health Management Services program teams and educates PCPs on programs offered to their patients.

• Be able to explain and inform PO and PCPs and their office staff of the programs and managed care offered.

• Works on internal projects related to Payment Transformation, HEDIS and Medicare STARS

• Engage in member outreach: telephonically, face to face or via email

• Work in various platforms and systems to ensure end to end gap closure: Pre-visit planning. Proper documentation, accurate coding and uploading supplemental data.

• Complete other duties as assigned.

Requirements:

• Proficient with PC and Microsoft Office (MS Word, Excel, Outlook, Access) required.

• Effective verbal and written communication skills.

• Ability to multi-task and work with minimal supervision.

• Ability to learn new tasks quickly and retain information.

• Must be self-directed and work well under tight deadlines.

• Demonstrate initiative and handle tasks without constant supervision.

• Highly organized, good time management, and effective and timely communication

• Be able to work in a team and independently, displaying critical thinking, problem solving, and resourcefulness.

• Reliable Internet connection and a secure working space at home.

• Valid driver’s license and an access to an automobile.

• Able to pull/push up to 25 pounds and able to lift up to 5 pounds.

• 45+ WPM typing speed required.

• Skilled and experienced in data entry required.

• Skilled and experienced in phone servicing required.

ID# 1644739

All offers are contingent upon the successful completion of a lifetime background and reference checks. In addition, the following health screens are required:

• Must show proof of being fully vaccinated against COVID-19 unless a reasonable accommodation is approved. If partially vaccinated, or approved for a vaccine exemption, employees must comply by submitting weekly negative test results from an approved COVID-19 test (PCR or NAAT).

Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions. #SSOH

Why work with Staffing Solutions of Hawaii:

• We are a local, award winning, and growing privately owned agency in business for 25 years

• Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

• We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

• We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!

We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.