Honolulu, HI
Job Title: Customer Service Representative
Industry: Insurance
Duration: 1040
Hours: Monday-Friday 8:00AM-4:30PM
Location: Honolulu, HI
Parking: Not Provided
Pay Rate: $15.00-$17.00/hour Based on Experience
Bill Rate: $23.82-$27.00
Description:
Our story began in Honolulu in 1929 when a small independent business that promised world-class service grew into what you see today — Hawaii’s largest insurance agency. What sets us apart are our long-standing roots in the community. Hawaii is our home. It is where we live, where we raise our families, and where we work.
Today we employ more than 100 world-class specialists in risk management, employee benefits consulting, construction, surety, AOAO, property and casualty, claims management and personal insurance. Our company also has global strategic partnerships from London and Germany to Korea, Japan and beyond. Our main office in Honolulu has convenient branches that span the state: in Kahului, Maui; Lihue, Kauai; Honoka‘a, Hilo and Kona on Hawaii island.
Terms of Employment: Full-time
Job Summary: Services calls from agents, policy holders and others relating to billing, policy and claims questions in a timely and professional manner. Provides service directly or refers calls to the appropriate resource. Processes all personal lines policy transactions including new business, endorsements, cancellations, renewals, reinstatement, correspondence & fax request according to the designated authority levels.
Education/Experience:
Education/Experience:
• High school diploma or general education degree (GED) required.
• 1 year call center experience and/or technical rating experience training in personal multi-lines preferred.
• Equivalent combination of education, training or related work experience will be considered.
• Strong interpersonal skills, ability to communicate effectively with others, and able to share in the Company’s commitment to being “always here to help”.
• Strong technical proficiency required.
ID# 1660010
All offers are contingent upon the successful completion of background and reference checks. In addition, the following health screens are required:
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Must show proof of being fully vaccinated against COVID-19 unless a reasonable accommodation is approved. If partially vaccinated, or approved for a vaccine exemption, employees must comply by submitting weekly negative test results from an approved COVID-19 test (PCR or NAAT).
Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions. #SSOH
Why work with Staffing Solutions of Hawaii:
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We are a local, award winning, and growing privately owned agency in business for 25 years
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Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!
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We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options
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We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!
We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.