DME Durable Medical Equipment Coordinator

Job Title: DME – Durable Medical Equipment Coordinator

Industry: Medical Supply

Duration: TEMP – 320 hours estimated. Until project is completed

Hours: Monday-Friday 9AM-5PM

Location: Honolulu, HI

Parking: Not Provided

Pay Rate: $20.00-22.00/hour

Bill Rate: $31.79-$34.97/hour

Description:

This company is a proud provider of medical supplies to the local people of Hawaii. The company is dedicated to providing orthopedic, pulmonary, mobility and women’s health products for over 20 years. They are a network provider for a majority of Hawaii’s health insurance companies.

The Durable Medical Equipment Coordinator will be responsible for moving the patients through the intake and checkout process. The DME Coordinator will interact smoothly with back office personnel and helps out in back office area

Also will be responsible for assisting customers, patients and clients with order inquiries, audit, taking payments for goods , general information requests, scheduling client appointments for pickups.

RESPONSIBILITIES:

Greet patients and visitors in a courteous and friendly manner.
Screen calls, arranges appointments and referrals.
Seeks authorizations for patients
Prepares new records, files, and maintains records.
Assist with processing orders
Answering phones
Perform insurance verifications
Take clear and concise phone messages
Schedule and confirm appointments daily
Collect co-pays, deductibles and inquire on previous balances
Create new patient packets
Assist with Audit
Keep front area neat and tidy at all times
Uploads documentation to patients profile
Distribute mail and handle routine correspondence
Cross trains - works as a liaison to assist with other departments
Perform any other tasks assigned by management
Required Skills:

QUALIFICATIONS:

Ability to work under pressure
Must be a team player
Proven problem-solving skills and excellent communication skills
Excellent customer service and telephone etiquette skills
Experience within DME/Medical/Healthcare
Knowledge of Brightree a plus
Fast adaptability to change
High-energy, self-motivated, and performance-driven
Strong Organizational skills, attention to details
Working knowledge of the insurance industry and medical terminology
Knowledge of Excel and Word
Ability to work in a team environment
We are seeking someone ASAP.

Education: High School Diploma

Experience: Medical Insurance Credentialing experience preferred

Specific Skills: Microsoft Office, Word, Excel experience, prioritize, multi-task and have an investigatory mindset to troubleshoot during active alarms. Type 35 words per minute.

Specialized Knowledge: Some Training will be provided

Working Conditions: works in a secured facility, air conditioned within the office. Seated for majority of the work shift.

ID# 1674420

All offers are contingent upon the successful completion of background and reference checks. In addition, the following health screens are required:

• Must show proof of being fully vaccinated against COVID-19 unless a reasonable accommodation is approved. If partially vaccinated, or approved for a vaccine exemption, employees must comply by submitting weekly negative test results from an approved COVID-19 test (PCR or NAAT).

Interested Applicants: Please visit us online at www.staffingsolutionsofhawaii.com to view additional positions. Applications will only be reviewed for applicants currently living in the state of Hawaii and who are available for an interview with Staffing Solutions. #SSOH

Why work with Staffing Solutions of Hawaii:

• We are a local, award winning, and growing privately owned agency in business for 25 years

• Employees enjoy competitive pay, stimulating careers, and excellent growth opportunities!

• We have over 120 job positions including full-time, part-time, and internship opportunities inclusive with medical benefits options

• We partner with 100+ organizations in Hawaii, such as Kaiser Permanente, Bank of Hawaii, Hawaiian Airlines, Hilton Grand Vacations, KHON 2 News and many more!

We are proud to be an Equal Employment Opportunity and Affirmative Action employer, including females, minorities, protected Veterans and those with disability.