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Medical Biller-Chico

Paradise, CA

Order: 140701
Temp To Full-Time

The Plus Group, Inc. is currently recruiting for a Medical Billing and A/R team member for our healthcare client located in Chico, CA!

  • Evaluate patient demographic and insurance coverage information to ensure accurate billing.

  • Records all billing information and account documentation in the computer-billing file.

  • Prepares and submits paper and electronic claims to insurance to intermediaries and patient statements.

  • Receives remittance, prepares and submits balanced deposit to bank.

  • Responsible for timely follow-up of unpaid claims.

  • Assignment of accounts to professional collection agency.

  • Maintains systematic billing filling system inclusive of claims, electronic claim submission reports, remittance activity and correspondence.

  • Responsible for assisting patients, in person or by phone, with questions regarding their accounts

  • Assignment of accounts to professional collection agency.

  • Provides assistance to other departments in a positive and pleasant manner.

  • Reconcile Registration staff, Yuba Dental and Sutter Dental deposits.

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

  • Determine charges for services requested, collect deposits or payments, or arrange for billing

  • Review insurance policy terms to determine whether a particular loss is covered by insurance

  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments

  • Resolve customers' service or billing complaints by performing activities such as refunding money or adjusting bills as deemed appropriate by department standards

  • Compare disputed charges with original charge slips.

  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.

  • Maintains and enhances competency through in-service, staff meetings and educational programs.

  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

  • Locate and notify customers of delinquent accounts by mail or telephone.

  • Advise customers of necessary actions and strategies for debt repayment.

  • Persuade customers to pay amounts due on accounts and/or NSF checks

  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of service.

  • Locate and monitor overdue accounts, using computers and a variety of automated systems.

  • Answer customer questions regarding problems with their accounts.

  • Record information about financial status of customers and status of collection efforts.  Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.


Starting pay for this position is DOE. Work hours: Monday thru Friday from 8:00am to 5:00pm

To apply, please submit an application on The Plus Group's website: www.theplusgroup.com. Call to follow up or if you have any questions: 530-671-1111.