, CA
Gourmet Food company in the Hayward area is looking for a seasoned Logistics Coordinator/Customer Service Representative to join their team as a temporary to hire employee..
Position Summary:
The Customer Service/Logistics is the primary point of contact for the customers and consumers, and they are also responsible for processing orders and handling logistics.
Essential Functions
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Arrange and manage freight carriers for product shipments from various locations in a cost-effective manner
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Respond and follow up on inquiries verbal/written with customers (external/internal), vendors and consumers
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Responsible for accurate processing of all orders and to confirm customer purchase orders, pricing, track shipments and communicate any issues in fulfillment
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Manage finished goods orders to co-packers, and arrange logistics
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Works closely with Operations to manage inventory levels at all locations for the brand
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Works closely with brand management on forecasts and new distribution needs
Qualifications
Education and Experience
- High School degree/GED
- 2 to 3 year’s customer service experience in a fast paced, multi-tasking environment, or combination higher education and experience
- Experience working within a production and/or sales environment a plus
- Logistics and freight schedule experience preferred
Knowledge and Skills
· Exceptional interpersonal skills: positive, respectful and customer focused
· Excellent verbal and written communication skills
· Results/deadline oriented with effective follow through
· Solid Microsoft Office skills
· Experience with ERP systems
· Experience with EDI a plus
Benefits:
Job Type: Full-time
Salary: $25.00 - $30.00 per hour
Benefits:
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Health insurance
Schedule:
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8 hour shift
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Monday to Friday
Work Location: One location