Administration

Order Type : Temp To Full-Time

GENERAL DESCRIPTION: Administrative Assistant is responsible for working directly with the sales team to provide customer relations support, enter, confirm, and invoice orders, various reporting tasks, as well as provide other supporting activities to sales and administration as indicated below and on the Training Evaluation Form. The following is a general list of duties that will be performed by the Administrative Assistant as required. Each duty may not be required on a daily basis, but may be required as deemed necessary. This list is not all inclusive; therefore, various duties or changes may occur as required. The responsibilities of this position involve important and sensitive information of the company; therefore, this position must maintain, at all times, extreme professionalism and confidentiality (internally and externally). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements/physical demands listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. FUNCTIONS: • Setup, enter, and modify customer orders and supporting documentation • Post orders daily and assign disposition; scan completed documents to shared file. • Monitor aged receivables weekly, and provide payment status notifications. • Assist the sales and lab departments with trial forms, customer / internal specifications, and review of customer concerns/claims. • Prepare and email customer invoices, customer returns, and credit memos. • Assist with preparation of overnight packages as requested. • As may be needed, assist with monitoring and updated customer credit insurance limits. • Prepare production and shipping documentation, and any special label request from production or customer. • Maintain customer tax exemption forms and the customer confidentiality documents files. • Assist Bookkeeping and Sales Departments with preparation/review of various monthly reports. • Month end order confirmation price revisions; “TBD” pricing. • Assist with shipping inquires, issues, scheduling of trucks, and contact customer if needed. • Maintain the shipping instruction spreadsheet with up-to-date customer preferences. • Maintain the COA Distribution spreadsheet for the lab with up-to-date customer contacts. • Prepare various reports for the sales team, and miscellaneous typing as needed • Set-up / maintain Customer Card and Items in NAV.