Customer Service

Perform an array of functions that includes but are not limited to talking with customers over the phone, emailing quotes and order confirmations and vendor PO’s, working within the company’s software program, able to work with Excel spread sheets, Outlook & Teams.

Essential Duties and Responsibilities

• Quoting product to customers & taking customer purchase orders via e-mail and over the phone

• Processing customer orders in Infor Visual Software Program

• Checking over customer purchase orders against our order confirmations

• Creating & sending Pick Tickets to Warehouse for customer shipments

• Keeping track of purchase orders placed with vendors and corresponding information with customers

Qualification Requirements

• High School diploma or equivalent

• Good communication, Verbal & Written

• Organization

• Impeccable attention to Detail

• Able to Prioritize

• Friendly & Outgoing

• Dependable and prompt

Physical Demands and Abilities

• You can sit or stand at your station to perform your job functions

• Data Entry

• Good Vision

• Be able to read carefully & follow instructions