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Warranty Processor

Suwanee, GA

Order: 7586
Temp To Full-Time

Warranty Engineer

Please job details below:


Pay: $12.00 - $15.00 (per hour) based on experience

Hours: 8:00am – 5:00pm

Shift: Monday – Friday

Lunch: 1 hour (12:00pm – 1:00pm)


Position Summary


Responsible for reviewing claims, creating engineering reports, troubleshooting failures, and providing suggestions for product improvement. Diesel Machine knowledge required.

Position Responsibilities


1. Maintain Warranty Claims in a timely and professional manner.

2. Document all warranty claims.

3. Analyze trends and provide warranty data for monthly management review.

4. Operate within ISO 9000:2008 requirements.

5. Perform other duties as assigned.


Position Education and Skills Requirements

Education: High School or equivalent required


Work Experience: 1 Years Customer Service or Warranty Department. Experience is to include knowledge of diesel engines, hands on experience with diesel engines.


Required / Preferred Skills: Excellent Written and Oral Communication Skills, Microsoft Word, Excel and Outlook; Friendly Customer Service Personality; Preferred: Bi-lingual English/Spanish


Physical Requirements: Lift 30 pounds; Sit and Stand for prolonged periods.