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Patient Account Representative

Wichita, KS

Order: 181851

Pay Rate/Range:  $14/hr


Start Date:  Immediately


Description:  Will be responsible for following up on outstanding account balances and tracking insurance claims for secondary filing.  MUST HAVE 1-2 YEARS EXPERIENCE IN A MEDICAL OFFICE SETTING.



 Organize and work with detailed medical records, using computers to enter, access, search, and retrieve data.

 Post or attach information to claim file.

 Bill claims for payment or further investigation.

 Contact insured, insurance company, and/or other involved persons to obtain missing information.

 Responsible for posting and balancing payments/adjustments to patient accounts free of errors on a daily basis.

 Identify trends with denials, payment issues, etc.

 Identify non-era payments and update accordingly.

 Identify and work problem accounts and denials for appropriate resolution.

 Follow up with insurance companies ensuring that claims are paid timely.

 Identify claim problems and recommend solutions.

 Evaluate patient financial status and establish budget payment plan.

 Contribute to overall success of department, including but not limited to offering solutions, ideas, and suggestions.

 Attend appropriate and approved workshops, webinars, meetings, etc.

 Provide customer service to patients: face-to-face, by phone, or other means.

 Provide customer service to clinic employees and providers

 Ability to sort and file materials correctly by alphabetic or numeric systems.

 Ability to establish and maintain effective working relationships with patients, employees and the public.

 Other duties as assigned.


Education:  High School Graduate or General Education Degree (GED)




Knowledge of commercial, Medicare and Medicaid insurance operating procedures.

Basic knowledge of medical terminology and coding practices.



Attire:  Business Casual


Duration:  Temp-to-Hire


Shift:  8a-5p


Schedule:  Monday - Friday


The Arnold Group is an Equal Opportunity Employer (EOE) 




About Us:

The Arnold Group (TAG) has found the right job for thousands of people and we can do it for you too! Since 1979 we have been helping people find their first job as well as assisting others with career advancements and changes.  TAG has immediate openings for qualified and ambitious people just like you.


Whether you are between jobs, retired, recently graduated or just looking for a flexible schedule, we can help. Our unique skill-assessment and job-matching tools assist us in providing you with job opportunities that match your abilities and interests. We’ll match your skills, experience, and potential to the company and job that’s right for you. 


The bottom line... we’ll place you where you can succeed, and you’ll have the chance to gain valuable job experience with respected companies of all sizes.  For more information about The Arnold Group, visit us online at www.the-arnold-group.com.