Provides general administrative support to a department or group of professionals under general supervision. Performs work that is varied and generally administrative and/or project oriented. Work occasionally requires use of initiative and judgment. This position may provide secretarial support. Departments may provide additional guidance with a departmental position description.
POSITION KEY ACCOUNTABILITIES:
1. Resolves routine inquiries and questions and responds to non-routine correspondence or...
SUMMARY
Works under general supervision to provide secretarial and clerical support for day-to-day operations in department or division office.
ESSENTIAL FUNCTIONS
1. Transcribes dictation that may involve use of medical or scientific terminology; ensures correct format, grammar, punctuation, and spelling.
2. Types correspondence, memorandums, grants, manuscripts, book chapters, etc. from complex rough drafts, which may involve special formats and complicated footnotes.
3. Composes letters, memo...
Job Description:
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or bil...
Pay: $16-16.5 for bilingual candidates.
Bilingual Preferred
Hours:
3 days a week 10:30-7
2 days a week 8:30-5 or 9:30-6
2 Saturdays a month 8:30-5
Job Description:
Summary: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information.Job Responsibilities: Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response Verify pa...
Comments for Vendors:
Bilingual in Spanish required. Location is 4001 McEwen Rd. 2nd Floor
Job Description:
Summary: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information.Job Responsibilities: Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response Verify participant eligibility and diagnosis verifications Input dir...
Job Description:
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or bil...
BILINGUAL ONLY
Summary: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information.Job Responsibilities: Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response Verify participant eligibility and diagnosis verifications Input direct referral participant information to member management system Contact participants for initi...
BILINGUAL SPANISH PREFERRED
Job Description:
Summary: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information. Job Responsibilities: Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response Verify participant eligibility and diagnosis verifications Input direct referral participant information to member management system...
Job Description:
Summary: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information. Job Responsibilities: Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response Verify participant eligibility and diagnosis verifications Input direct referral participant information to member management system Contact participants for ini...
Summary: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information. Job Responsibilities: Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response Verify participant eligibility and diagnosis verifications Input direct referral participant information to member management system Contact participants for initial assessment to...
BILINGUAL SPANISH REQUIRED
Summary: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information.Job Responsibilities: Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response Verify participant eligibility and diagnosis verifications Input direct referral participant information to member management system Contact participan...
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or billing complaints by...
Job Description:
Summary: Responsible for inputting and locating participant information in member management system. May contact participants for scheduling and enrollment information. Job Responsibilities: Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response Verify participant eligibility and diagnosis verifications Input direct referral participant information to member management system Contact participants for ini...
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or billing complaints by...
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or billing complaints by performi...
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or billing complaints by...
Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or billing complaints by...
Bilingual position
Effective and professionally communicate and assist customers through all communication methods verbal and written while practicing the HPC customer service principles in English/Spanish when needed. Accurately assisting customers with issuing, transferring and checking in tickets utilizing the Q-flow system in English/Spanish when needed and Live Chat.
Researches, analyzes, and resolves customers' problems and inquiries. Provides information on changes and ordinances. Receives c...
Effective and professionally communicate and assist customers through all communication methods verbal and written while practicing the HPC customer service principles in English/Spanish when needed. Accurately assisting customers with issuing, transferring and checking in tickets utilizing the Q-flow system in English/Spanish when needed and live chat. Researches, analyzes, and resolves customers' problems and inquiries.
COMPLEXITY: Work consists of fairly standard procedures and tasks where basic anal...
ummary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or billing complaints by ...
