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Dispatch

Atlanta, GA

Order: 143036

Our Customer in the Galleria/Cumberland area is currently looking for a Dispatcher. This is a temp to hire and below are the details. Please read the first few details before you review the remaining part of the job description:

 

1. You must have 2 years + of Dispatch experience

2. You must be able to work 12 hours days Monday - Sunday with 2 days off, but your shift would rotate every 2 weeks

3. Pay rate is $13 starting, but could be increased if position goes perm

 

 

Please only review the below requirements if you can work with the 3 items above.

 

Skills:

·         Microsoft Office Suite

·         Customer service focus with an emphasis on phone conversations

It would be a plus:

·         Prior experience as a dispatcher

Typical Hours: comfortable with a rotating work schedule; 24/7 operating team

Notes:

  • This person will be working on RaceTrac’s internal software and position is repetitive.

  • This person will be monitoring our store inventory levels to ensure that they won’t run out of fuel.

  • This person will be on the phones with our drivers to answer questions, give different orders and assist with any load plan issues; troubleshooting.

  • This position is very much on the phone as they are handling several phone calls.

  • This person will be set up for success as it entails in depth hands on training to ensure they are comfortable with the tasks.

 

Position Description

The Transportation Dispatcher I is responsible for ensuring the efficient delivery of fuel to RaceTrac and RaceWay stores. This individual works to ensure fuel is delivered to the store at an optimal price by monitoring and evaluating all freight and fuel costs associated with carriers. The Transportation Dispatcher I is also responsible for monitoring store fuel inventory levels and dispatching carriers to ensure stores have appropriate inventory delivery. Flexibility for work hours and schedule (weekends and holidays) is required for this role.

 

Duties and Responsibilities:

  • Plans all daily delivery activity for all carriers and drivers within specific RaceTrac and RaceWay markets.

  • Serves as first point of contact for communication and problem solving with truck drivers to help facilitate fuel delivery to all RaceTrac and RaceWay markets.

  • Manages store fuel inventory levels to prevent fuel run-outs.

  • Monitors water level in store tanks and dispatches vendors to resolve issues.

  • Ensures that carriers have the correct loading information at terminals.

  • Serves as a liaison between stores and the Store Support Center to relay potential problems with fuel deliveries.

  • Schedules fuel tank pump-outs when needed.

  • Ensures contracts and deals are fulfilled.

  • Coordinates with fuel suppliers for new carrier setups.

  • Potential to make limited financial decisions for supplier changes.

  • Works independently to cover all daily transportation issues.

  • Monitors load plans and recommends charge-backs for unapproved carrier actions.

Work Experience/ Education:

  • Bachelor’s degree from an accredited college or university, preferred

  • 1-3 years professional experience, business or logistics preferred

  • Proficient in MS Office Suite

  • Experience in GPS tracking software is a plus