Efficiently handle all inbound calls to ensure customer satisfaction and retention of business.
Makes arrangements for early stage past due payments based on customer’s financial situations.
Creates side notes for customers that require collateral protection insurance.
Accepts voluntary repossession from customers and provide solutions that will allow customer to retain vehicle.
Processes payments, due date changes, deferments, amendments, payment arrangements, pay-offs...
DUTIES AND RESPONSIBILITIES:
The Customer Service Representative performs to the following tasks:
Supports the Clerical function over all aspects of inventory and order management
Manage inventory control and quality assurance for customer products
Direct involvement in aligning traffic, Inventory Control and operational processes that affect a positive outcome in the area of customer service
Establish rapport with customers and interact to ensure op...
Do you speak Spanish or French? Do you possess great customer service skills?
We are currently hiring Customer Service Representatives to provide high quality customer sales and service support. The representatives will interact with customers via phone, email, website, and other methods as required. As a Customer Service Representative, this position will play a vital role in establishing customer loyalty, which leads to customer retention. We are looking for great candidates...