Quality Assurance Supervisor

Job Title: Kitchen Quality Assurance Supervisor

Reports to: Kitchen Manager

FLSA Status: Exempt

Location: Minooka, IL

Salary: $47,000-$52,000K+

Benefits: Medical, AD&D, Dental

Job Purpose:

The Kitchen Quality Assurance (QA) Supervisor is an integral part of the Quality Assurance team, responsible for maintaining and supervising QA procedures in food manufacturing operations of Ready-to-Eat Products. This role ensures compliance with food safety standards, oversees quality programs, and acts as the primary contact for regulatory inspections.

Essential Duties and Responsibilities:

• Supervise the Kitchen QA team during processing to verify GMPs, HACCP, Risk-Based Preventive Controls, Allergen Control, and SSOPs.
• Train associates in kitchen policies, procedures, and responsibilities.
• Ensure compliance with customer vendor requirements for food safety, hygiene, and product specifications throughout the kitchen, and maintain accurate QA documentation.
• Research and update state food code regulations, and manage Public Health Inspection Reports.
• Report to: Kitchen QA Technicians, Sanitation Lead.
• Regular interaction with: Kitchen & Cheese Production Supervisors, National QA Manager, Kitchen/QA General Manager, Cheese General Manager, and R&D Supervisor.

Education and Experience:

• 1-3 years of experience in Food Quality Assurance.
• HACCP certification required;Allergen and GMP training preferred.
• SQF Practitioner, Food Defense Coordinator, PCQI certification a plus.

Additional Responsibilities:

• Ensure compliance with Minimum Vendor GMP and Food Safety Requirements.
• Conduct internal audits of kitchen operations and maintain readiness for third-party audits.
• Investigate customer store complaints promptly.
• Serve as the point of contact for regulatory agencies such as FDA, USDA, and local health inspectors.

Education:

• HACCP Certification.
• Food Defense Certification.
• SQF Practitioner.
• College Degree in Food Science, Microbiology, or related field preferred.

Computer Skills:

• Proficient in MS Office (Excel, Word) and WMS systems.
• Familiarity with SAP and WMS/Gold system preferred.

Reasoning Ability:

• Strong interpersonal, written, and verbal communication skills.
• Ability to interact effectively with all levels of management and lead a diverse team.

Physical Requirements and Working Conditions:

• Ability to work in environments with limited headroom (72 inches).
• Work in refrigerated environments with temperatures ranging from 32 F to 36 F.
• Stand for extended periods, occasionally work overtime, evenings, or weekends as needed.

Additional Information:

Please read below:

• Ability to work in a Distribution Center environment with a variety of temperatures
• Must be able to work weekends and holidays as needed
• Days company closed: Christmas and New Years, Thanksgiving they work or work 1/2 day
• During their go-live period (projects) employees can work 10 hours a day
• Vacation Time Blackout period during busy season Company has blackout dates where no one can take vacation October-February
• The schedule usually 1st shift but must have open availability