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Business Intelligence Manager

Deerfield Beach, FL

Order: 962189
Direct Hire

Location: Deerfield Beach

 

Qualified candidate will need to have a minimum of 1 year in a position related to business intelligence with some supervisory experience.

 

Primary Duties and Responsibilities

  • Conduct meetings to communicate information and develop skills and knowledge of the team.

  • Regularly observe team and coach in areas of strengths and weaknesses

  • Track and monitor activities and ongoing projects to ensure the team is providing timely resources to the field and clients.

  • Recruit Hire and Train additional members of the team as needed.

  • Provide statistical benchmarks to gauge the effectiveness of both pre and post sales activities

  • Manage day-to-day employee relations’ issues

  • Resolve any issues to the customer’s and organization’s satisfaction

  • Organize and hone an effective analyst protocol and timetable for the clients, admin and CSR teams

  • Organize and hone an effective fleet analysis to assist account upgrades /replacements protocol and timetable for the sales teams

  • Communicate all relevant information to the various internal teams regarding procedural changes, advancements and other potential offerings.

  • Conduct team meetings for coordination of work flow, work review, sharing of information and best practices.

 

Qualifications & Required Skills

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Education/Experience:
Bachelor's degree (B. A.) from four-year college or university; and three to five years related experience and/or training

 

 

#SK 961289