Engineer

We are currently seeking Infrastructure Support Technicians to be engaged on site at a major pharmaceutical institution in Collegeville, PA. This is a long-term project:

Infrastructure Support Technician - Perform physical installation/replacement, rack and stack,  update documentation of network equipment per the Customer installation and qualification guidelines. In Data Centers and server rooms, lay and maintain cabling for networking and storage and removal of cables when no longer needed.  Document all cabling modifications (additions, moves, deletions).

Scope:

• On-Site Data Center Support is required from 7am – 7pm Monday to Friday. Each Infrastructure Support tech will be assigned a 9 hour shift (1 Hr. for lunch) to help support these hours of operation

• After Hours Support – These resources will be required to support a rotating schedule to manage “After Hours”  Hands and Eyes Support Requirements for these site.  The Tech will occasionally be required to return to the site sometime in the evening or on the weekend. 

• Tape Loads on the weekends – These Techs will also maintain a rotating schedule to support “Tape Load” requirements in the Data Centers on the weekends. 

• Assist the client in the asset management process.  Using the client's Asset Management database, the tech will have to enter updates for any new hardware installed and remove entries for all hardware they replace.

• Rack and Stack Servers – With the guidance of the client, the techs will have to install new servers (HP, Dell or IBM systems) into the existing racks

• Provide “Hands & Eyes” Support to the other internal Technical Teams.  With the leadership of other teams, the techs will take direction from another Technical resource and follow their guidance to help support data center tasks; i.e. check the status of a server, check the error lights on one of the network switches, patch a particular port on a router or panel etc.

• Hands and Eyes Support will also be required in support of many other data center requests

• Help manage the tape loads, backup and offsite storage requirements

• Data Center Power-Down / Up assistance – Occasionally, the client may be required to power down the data center (testing, cooling,  electrical work or other facility related requirements).  Our staff will be required to help support the requirements to power-down and/or power-up the data center (most of the time, this work will occur over a weekend).

• Documentation / Labeling / Mapping – The tech will be required to help support and maintain the data center documentation

• Site Escort – The Tech will also be required to meet and escort visitors or other vendors to the data center

Requirements: 

1. Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues. 
2. Work on problems/projects of moderately complex scope
3. Exercise independent judgment within defined practices and procedures to determine appropriate action
4. Act as an informed team member providing analysis of information and limited project direction input
5. Follow established guidelines and interpret policies
6. Evaluate unique circumstances and makes recommendations
7. Years of experience: 3-7 years

***Interested candidates should reply with their resume for immediate consideration to irinak@peaksystemsinc.com ***