Fletcher, NC
Desktop Specialist
Description
User support - fielding support calls, diagnosis of the problem, suggested resolution and escalation if needed.
Support of phones, networks, PCs and applications
Facilities management Day-to-day support of our regional office desktop and laptop computing environments.
Maintain inventory of the company’s hardware and software
Works closely with other teams as needed to establish and ensure proper issuance, return and security of company desktop and laptop PC’s and their associated peripherals.
Requirements
College or further education preferred
1 year experience in a Desktop Support role
Working knowledge of TCP/IP, T-1s, Frame Relay and DSL
Experience in establishing, setting, and enforcing strong procedures and