New York, NY
We are currently hiring Level 1 (Entry Level) Desktop support Professionals.
We have an opportunity for a 6-month assignment beginning in June (through December) for one of our fortune 500 clients.
We are seeking ambitious technology graduates with a certification and a desire to be on a winning team!
Job description:
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Installs, configures, troubleshoots, and maintains desktop and workstation equipment and software including telephones (std & VOIP), desktop/laptop computers (WIN7, WIN10, MAC OS), and printers.
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Handles equipment moves with little or no supervision.
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Identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
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Answer basic user questions about equipment features.
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Has basic knowledge of the organization's equipment and associated software and services.
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Works on projects/matters of limited complexity in a support role.
Qualifications:
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Tech School degree or Certification
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Previous work experience
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Basic understanding of hardware components, including desktops, laptops, printers, and telephony systems (standard and VoIP).
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Familiarity with operating systems such as Windows 7, Windows 10, and macOS.
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Ability to install, configure, and maintain desktop/workstation software and hardware.