TOP 2 required skills: Customer service, A+ and general contracting skills (drilling) with dispatch experience.
Reliable Transportation - local travel required
Miles per day: 100 could be more or less (Mileage re-imbursement)
Must be located within 30-40 minutes of Georgetown MD 21930.
Technical Skills
o Strong knowledge of computer hardware, software, networking, and cable installation
o Experience with restaurant technologies preferred
ertifications
o CompTIA A+ and Network+ preferred (or 5+ years of relevant experience)
Physical Requirements
o Able to lift up to 50 lbs and use a ladder (up to 10 ft reach)
o General contractor skills (drill usage, etc.). Light contractor work such as drilling through and mounting hardware into walls and countertops may be required.
Other Requirements
o Excellent customer service and communication skills
o Strong problem-solving and organizational skills
o Professional appearance and demeanor
o Reliable transportation and valid driver’s license
o Must complete client specific training and pass certification exam
Scope:
Technical Support & Troubleshooting
o Resolve hardware, software, and connectivity issues
o Provide on-site support for restaurant staff
Installation & Maintenance
o HW and SW install and configuration experience
o Perform quarterly preventative maintenance (some after-hours required)
Networking & Cable Management
o Terminate, test, and replace network cables (Cat5/Cat6/Cat7)
o Organize and manage cable layouts for optimal performance
Training & Documentation
o Train restaurant staff on new systems
o Maintain accurate records of support requests and configurations
Asset & Inventory Management
o Track hardware, software licenses, and inventory levels
o Assist with rollout and upgrade projects
Security & Infrastructure
o Maintain secure and efficient network infrastructure
o Support online ordering and delivery platforms
Pay Rate: $23
Please send resume to info@peaksystemsinc.com OR jrosenberg@peaksystemsinc.com
