Chandler, AZ
Requirements: | • 2–5 years preferred, but we will train the right candidate • A+ certification is a plus but not required • Miles per day driving: approximately 50 but in some cases more • Lexmark certifications and experience are preferred but not required • Experience with Lexmark printer break-fix and equipment installs is a strong plus • HP, Dell, and Lenovo experience is also desired but not required • Coverage area: Phoenix Metropolitan and surrounding areas. • Location: Phoenix, AZ 85226 • Top 2 required skills: Hardware repair and hands-on break-fix experience (printers, PCs, POS, etc.), Familiarity with ticketing systems • The ideal candidate will thrive in a fast-paced environment, demonstrate excellent problem-solving skills, and maintain composure under pressure. • The technician will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our clients, ensuring that all Service Level Agreements (SLAs) are met within the required 4–6-hour window. • This role requires extensive driving, efficient routing, and the ability to adapt quickly to changing schedules. • Please note: this role will utilize Field Vision for timekeeping. • Hours submitted each week in Field Vision and Fieldglass must match. |
Scope: | • Primarily field technician work being dispatched to customer sites. • IT Field Technician tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients. • The level of support will vary depending on the customer but will include printer, laptop, server, network, and other technology devices. • We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark, HP, Plotter, and Formatter printers and with strong break-fix, hardware repair, and OEM service experience. Work Schedule: • Monday–Friday, 9:00 a.m.–6:00 p.m. during training, • Once ready to run calls: Tue-Sat after completing training, 9:00 a.m.–6:00 p.m. (start each day from home) • No overtime (OT) during training • On-call (OC) rotation starts after completing all training and OEM certifications Pay Rate: $20
Please send resume to info@peaksystemsinc.com OR jrosenberg@peaksystemsinc.com |