Full Time Monday through Friday 9am to 6pm. Possible remote (work from home) opportunity and in-office.
• Support inbound call queue handling client calls to process payroll, enter payroll and tax information and answer questions for clients in multiple states.
• Learn and maintain knowledge of the payroll processing system, wage and tax laws to develop a trusted relationship with our clients.
• Provide online support, troubleshooting and handle escalations.
• Take initiative to elevate the client experience, quickly resolve situations and focus on one call resolution.
• 2-5 years customer service in a fast-paced environment.
• Ability to multi-task and handle high volume work load
Must have excellent Data Entry skills. Use of MS Outlook, Word, Excel.
Possible Temp to Hire.
Hourly wage is $18-19 per hour.
Apply online or send your resume to firstname.lastname@example.org Please include "#96708" in the subject line. If you do apply online please include a resume.
Must pass background screen. All candidates subject to skills testing.