Full-time Monday through Friday. Work in Office (no remote).
· 8:00am to 5:00pm
· 9:00am to 6:00pm
Support inbound call queue handling client calls to process payroll, enter payroll and tax information and answer questions for clients in multiple states.
Learn and maintain knowledge of the payroll processing system, wage and tax laws to develop a trusted relationship with our clients.
Provide online support, troubleshooting, and handle escalations.
Take initiative to elevate the client experience, quickly resolve situations and focus on one call resolution.
2-5 years customer service in a fast-paced environment.
Ability to multi-task and handle high volume work load
Must have excellent Data Entry skills for all positions.
Excellent MS Excel experience a must! Skills testing will be required.
Use of MS Outlook, Word, Excel required.
Possible Temp to Hire.
Hourly wage is $16-18
Must pass background screen. All candidates subject to skills testing.
Tempe AZ Location
Apply online (preferred) or send resume to email@example.com