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Employee Service Center Representative

West Palm Beach, FL

Order: 967575

We are seeking several Service Center and Benefit Reps to work onsite at the West Palm Beach office. Remote positions are no longer available.


These require someone with experience answering a high volume of phone calls and would be the first level call resolution with questions regarding W-2's, wages, paychecks, and assisting with web registration. Will be required to pass background screen. Qualifications and skills required are as follows:


  • 2 years experience in a high volume call center or related.

  • Work from office location in West Palm Beach

  • Excellent attention to detail and organizational skills

  • Comfortable in communicating professionally both internally and externally

  • Must work well as part of a team environment

  • Must be able to transition quickly between tasks in a fast paced environment

  • Bi-lingual in Spanish helpful but not required

  • Seeking Candidates from around the West Palm Beach area only.  

  • Use of Microsoft Outlook, Word, Excel is required. Data Entry and overall good computer skills required. Skills testing through eSkills is required. 

  • Must have exceptional phone and customer service skills.

$16.0 - 17.00 per hour

Full time. 40+ hours. 3 Day Shifts Available. 

8:00am -  5:00pm M-F

9:00am -  6:00pm M-F

10:00am - 7:00pm M-F


Apply online to this posting or send your updated and detailed resume to don.kuchta@performancepersonnel.com

Tags: office work, administrative assistance, accounting, customer service


ID# 967575