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Business Client Services Help Desk

West Palm Beach, FL

Order: 968199

Hybrid position in office and remote. Candidate must reside in West Palm Beach area, Florida.

  • Database and Software support, URL Browser based.
  • Must have strong computer software and database troubleshooting skills.
  • Client Space ticket monitoring
  • Data Collection
  • Data validation in Prism
  • Query reports from database. Convert to excel.
  • Research W-2 issues from Testing
  • Client calls for research items
  • Employee Address review and updates
  • Payroll register rebuilds
  • Manual updates for shared employees
  • Proficient in Microsoft Excel, Word, Outlook.
  • Must be proficient with trouble shooting in various web browsers i.e. Chrome, Firefox, Edge, and Safari.
  • 2 or more years of high end help desk experience. Mostly PC but some Mac.
  • No hardware support.

This is a long term contract position for a large company.

Monday - Friday 8am to 5pm or possible 9am start time. 40 hours a week+.

Please provide a detailed resume to be considered for this possible.

About Performance Personnel:

  • Performance Personnel is a data-driven, people-focused staffing and recruitment company with hundreds of jobs available daily.
  • Take the work out of finding work!
  • Our skilled recruiters will partner with you to find the best opportunities.
  • We offer an array of services to help our employees maximize their professional development.
  • Benefits available.
  • Please contact us at any time – we’re happy to help!