CSR

Customer Service Representative

Are you someone who likes working with customers and have high attention to detail? Please apply for the Customer Service Representative position where you will help customers find the right product that will best fill their needs!

Position – Customer Service Representative

Job Location – Neenah, Wisconsin

Starting Date – Immediate

Employment Term – Temp-to-Hire

Employment Type – Full-Time

Work Hours (Shift) – 1st Shift (8:00am – 4:00pm)

Starting Pay – $17 per hour

Benefits – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus

Required Education – High School Diploma or Equivalent

Required Experience – At least 3+ years of experience

Responsibilities

• Must be able to communicate with customers, primarily through email, but occasionally on the phone or in-person, to receive orders, assist them through the ordering process and answer any questions.

• Perform data entry of orders with accuracy and attention to detail in a timely manner.

• Follow up on inquiries from new or existing customers and find apparel and products to best fit customer’s needs.

• Gain and utilize an informed understanding of production and decoration processes to assist with customer questions and understand capabilities and limitations for orders

• Work cohesively with other team members, management, art department, production and shipping.

• A person who has a “that’s not my job” mentality, will not be a successful part of the team.

Qualifications

• Proficient Outlook and computer Skills with excellent written and verbal communication skill and basic experience with word and excel

• Completes orders and tasks with a high attention to detail and can prioritize and manage changes based on customer interruptions or needs

• Must be able to take initiative to obtain and consistently improve product and process knowledge along with regular attendance, punctuality, and a good work ethic.

• Ability to keep track of assigned orders and requests in an organized manner.
  

Please send your resume to oshkosh@seekcareers.com
Call or Text Chad at 920-232-7322 or APPLY ONLINE at SEEKCAREERS.COM

Keywords: Use this space to enter key search terms ex: customer service, administrative assistant, office manager, order entry

About SEEK Careers/Staffing

You are a person with unique skills, experience and education.  When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®.  You’ll find that the process is thorough and that your experience is personalized.

SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.