Sales

Order Type : Temp

Position Summary: The Service Support Specialist plays a vital role in supporting internal team operations and serving customers by overseeing the No Fault warranty claims and other post-sales inquiries for WEG products. This position is crucial for handling and resolving customer complaints with a focus on efficiency and high-quality service. The Support Specialist will ensure prompt resolution of issues, maintain effective communication with both customers and internal teams, and uphold the company's commitment to outstanding service standards. Minimum Requirements: Education: (minimum education or equivalent in relevant experience) High School or GED Field of Study if required: High school education is required, associate degree in administration, electrical, electronic or equivalent is desired. Knowledge / training: • Experience working in post-sales operations preferable • Problem-Solving and Customer Service experience required • Excellent communication/interpersonal & organizational skills • Excellent ability to manage daily workload • Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems required. • Experience with SAP (or other ERP systems) preferred • Consistently demonstrates ability to work in a highly dynamic team and fast-paced environment with continuous challenges Experience: (minimum years